Privacy

PRIVACY POLICY

DEFINITIONS

In the following…

"Affiliate" refers to any real person, company or entity (eg Company, Business, Charity, Club) authorised to market selected products and services on behalf of the company (or it's partners or assigns), by referring potential customers to the company website using the provided affiliate linking process (as available from time to time).

"Company" refers to SupaClix (owned by "Trius Technology" (Trius)) and subsidiary companies, business entities and assigns. Used interchangeably with “we” and “us”

"Confidential Information" means all Sales Product and Proprietary Information other than so much of that information which is generally available in the public domain or was known by the Affiliate prior to its disclosure to the Affiliate by the Company and in either case, the proof of which shall lie with the Affiliate.

"Customer" refers to any person, company or entity or end user of the services or products provided by the Company or it's partners or assigns.

"Customer Details" means in general terms the identity of a Customer and includes the name, address, contact details and personnel and any billing or payment information.

"Intellectual Property Rights" means all copyrights, patents, registered and unregistered trade marks, registered designs, trade secrets and know-how and all other intellectual property rights including those referred to in Article 2 of the Convention establishing the World Intellectual Property Organisation (Stockholm, 14 July 1967 - 13 January 1968). It includes any part or whole of the concepts, ideas and plans relating to selling methodology or techniques or marketing strategy and goals or the devised sales scripts and any written summary, list of description such as concepts, ideas and plans, as now existing and as developed or modified, and any part of and the whole of the cost structures, pricing plans, additional potential services and various other information in relation to the telecommunications services which are being developed, marketed or sold, as now existing and as are being developed or modified.

"Proprietary Information" includes all information regarding the Company's operations; Customer lists howsoever generated or obtained; Customer details, contact personnel and general information; past present and future business; strategic development; objectives; plans and decision making processes; employee details; current and proposed marketing of the business or products; management structures; internal controls and any other Customer information.

"Products" or "Services" refer to any products, physical or virtual) supplied by the Company or it's Service Partners or assigns. These include but is not restricted to: Static & active websites, domain name services, email campaigns, internet services, marketing services, social media, blogging, network marketing (MLM), affiliate marketing, advertising, lead generation, communications, and consulting services.

"Supplier" means the Company and any supplier, Service Provider, carrier or other Vendor that the Company deals with, or purchases from, either as an agent, dealer, Affiliate, Partner, or by any other arrangement for supply of goods or services.

Websites” refers to any and all websites and internet-based technology, owned, operated or maintained by the Company.

PRIVACY POLICY

The Company has a firm commitment to the privacy of our Visitors, Customers, Members, Affiliates and Suppliers.

Customer, Member, Affiliate and Supplier details may be kept on file in our offices or on our secure servers to facilitate world-class account tracking and customer service. All precautions have been and will constantly be taken to protect these details from persons or organizations not authorized to access them.

UNDER NO CIRCUMSTANCES WILL YOUR PERSONAL DETAILS BE PASSED ON TO AN UNAUTHORIZED THIRD PARTY unless directed by law to do so. We will only share the necessary details to process and track your orders and account.

The Company has extensive confidentiality agreements in place with our suppliers and service providers such that they will also adhere our same strict privacy policy. Any parties who do have access to your details (in order to provide services to you) do so under our strict non-disclosure arrangement.

Your details will NEVER be sold to list management or other parties for the purposes of marketing products and services or business opportunities.

We refuse to sell, trade or otherwise transfer any type of member data (email addresses, mailing addresses, etc) to other companies or individuals, except in the case of third party vendors directly involved in the delivery of a product or performance of a service. In such cases, these are only reputable companies that have agreed to abide by our strict privacy policy and have in place their own published privacy policy.

Our tracking systems often require ‘cookies’ to be turned on in your web browser. These are used to facilitate ease of navigation and convenience on your behalf. Under no circumstances do we interrogate your computer or store any of these details on our computers.

We collect visitors’ contact information (such as email addresses) when voluntarily provided to us. Contact information from order forms is only used to fill member orders or to correspond regarding such orders.

Information on related products or services may be received from us in the form of package inserts (included in physical product shipments) or email messages initiated by a sale or enquiry. Visitors or Members will not otherwise be solicited by us or others through any means (phone, email, postal mail, etc.) as a result of giving us access to their personal data.

To keep up to date with new products and services, visitors may “opt-in” to one or more of our email update lists or subscribe to our blog. Subscribers can remove themselves from these list(s) at any time by selecting the unsubscribe option on the website or sending us a “reply” email from the subscribed email address declaring their wish to be removed from the list.

We do not knowingly link to other sites that do not respect the privacy of their visitors, but we cannot be responsible for the practices or content of any such web site.

Our shopping and trading sites have strong security measures in place to protect from the loss, misuse or alteration of information under our control. Our sites use securely encrypted order forms for our Members to make purchases in a safe and private manner.

All data submitted through our secure forms is protected the entire online route, from the member’s computer to ours, with powerful SSL encryption technology. Further security measures are taken to protect such data once it has been received.

Financial information is only used to bill Customers for voluntary purchases of products and services. Under no circumstances is any customer, member or affiliate financial data used without the owner’s authority.

To protect your financial records and credit card information we use and comply with Payment Card Industry Data Security Standards (PCI DSS) systems where necessary.

Financial information (such as credit cards) are only stored on our financial providers’ secure servers when ongoing subscription services are requested from us. These details are held under strict security and transferred to financial institutions securely using commercial grade (256 bit SSL) security certificates where necessary.

For legal and financial reasons we are required to maintain records of any enquiries or purchases you have made with us but, as detailed above, they are held in strict confidence and not released to any authorised party.

We meet and exceed the requirements of the EU (European Union) GDPR (General Data Protection Regulation)

At any time you may request the Company to remove your Personal Information from our systems.

The Company agrees to notify the Customer (within a reasonable period) of any Company data breaches that may affect your the use or dissemination of your Personal Information.

 

Revised: 1 July 2018

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